How to Order
How to Order Edwards of Conwy’s Award Winning Products
7 Simple Steps to a Foodie’s Paradise!
1. Choosing our award winning products.
We have tried our best to set up products in groups e.g. Welsh Lamb, Welsh Beef, BBQ Products etc. Simply click on the relevant section and then on the product that you wish to purchase.
2. Filling your shopping basket.
Once you have decided on which product you wish to buy simply click add to basket. Certain products will have another drop down box for example our extra mature beef steaks will have a drop down box with various weights for you to choose from e.g. 8oz or 10oz. Your shopping basket will also show you how much you have spent at any given time.
Once you have finished you’re shopping simply click on “Checkout”. A summary page will then be displayed showing you your entire order and to also give you the opportunity to amend any section such as increasing or decreasing the number of items or even to completely delist a certain item.
4. Registering and Login
If you are an existing customer then all you need to do is to login using your password, this will then automatically enter in your normal details including delivery address etc.
If you are a new customer then you will need to fill in the relevant fields, you only need to do this once and in doing so you will save a great deal of time moving forward when reordering.
5. Addresses both Billing and Delivery
Your billing address must be the same as the address associated with your credit card address. Your delivery address can be different should you so wish to your billing address. For example, we can deliver your order to your place of work if this is more convenient.
6. Actual Delivery
You can select your delivery instructions from the dropdown delivery box, for example you can choose to leave your order with your next door neighbour or leave in the garage. You can also specify a delivery day and date as long as it’s a Tuesday, Wednesday, Thursday or Friday (excluding any national or bank holidays).
7. Your Payment Details
At this point you will need to enter your payment information such as your credit card details.
Should you prefer you may –
• Order by phone on 01492 581111, our lines are open from 7.30 am until 5pm Monday to Saturday
• Or order by post by forwarding your order to
Edwards of Conwy Ltd
18 High Street
(please ensure that you include a contact number as we may well need to contact you in order to confirm some point or other)