Edwards of Conwy delivery information

Here at Edwards of Conwy, our aim is to provide you, our valued customer with excellent service to match our excellent meat! Whenever possible, our aim is to despatch your order within 24 hours of receiving it. We have used the same courier for many years as they have a superb record of delivering on time and in a professional manner. Our products are carefully packed into special reusable polystyrene insulated containers.

We normally despatch every day from Monday through to Thursday for delivery to you our customer every day from Tuesday through to Friday. We will always email you with the exact date of delivery and ask that if your delivery has not reached you by 4.30pm, that you kindly inform us of this fact so that we can immediately make enquiries about the whereabouts of your order. Please note: orders need to be received and acknowledge by 1:30 pm for next day delivery.

Delivery charges

Our standard delivery charge is £10.00, this covers mainland UK. Areas outside the mainland will incur a surcharge.

Normal delivery times are between 8am and 5pm on the date as stipulated on your order confirmation. Should this date not be convenient then please do inform us as soon as possible, as otherwise the order may well have already been despatched (the slight downside to our commitment to despatching your order as quickly as possible!). We can also issue instructions (at your risk) to the courier driver to leave your order with a neighbour or in a safe place such as a garage or garden shed. You may consider asking for delivery to your own workplace if this is more convenient.

Free Delivery

Delivery on orders over £95 is FREE.

If you do not spend the qualifying amount for free delivery you will be charged the standard delivery charge of £10.00 as above.

Information on how we pack our products

At Edwards of Conwy we have developed a way of packing our award winning products that is second to none.